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Resolving Error Message Display Issues in CustomButtons After Upgrading to Package R37

Overview

The error message '{status:error,title:error,text:Not Saved}' was not displaying correctly in modal windows for CustomButtons after upgrading to package R37. This was identified as a bug in R37, and a patch (R37.0.1) was released to fix the error message handling, ensuring proper display of title and body content.

note: this reffers to Sales Console (Basket Builder) package

Solution

Follow these steps to resolve the error message display issue:

  1. Verify Your Current Version:
    • Ensure you are running package version R37 where the issue was identified.
  2. Install the Patch:
    • Access the release link: Install Patch R37.0.1.
    • Install the patch R37.0.1, which addresses the error message display issue.
  3. Test in Development Environment:
    • Apply the patch in a development environment first.
    • Verify that error messages now display correctly with separate title and body content.
  4. Deploy to Production:
    • Once confirmed in development, proceed to install the patch in your production environment.
  5. Verify Resolution:
    • Test the CustomButtons to ensure error messages are displayed as expected.
    • Confirm that the issue is resolved across all environments.

Note: The patch includes only this single bug fix and can be safely installed.

Frequently Asked Questions

1. How do I know if this error applies to my situation?
You will see the error message '{status:error,title:error,text:Not Saved}' not displaying correctly in modal windows for CustomButtons after upgrading to package R37.
2. What should I do if the error persists after installing the patch?
Ensure the patch R37.0.1 is correctly installed. If the issue persists, contact support for further assistance.
3. Can I install the patch directly in production?
It is recommended to first test the patch in a development environment to confirm it resolves the issue before deploying to production.
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  1. Matej Storga

  2. Posted
  3. Updated

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